We've had this incident happen 3 times at 3 different retailers. Cashiers appearing to take advantage of our teen daughter when she shops alone.
Our daughter was dining at Rusty Bucket with some friends. When it was time to pay her bill she gave the waitress, let's say $10. She was supposed to receive .20 cents back. The waitress told her, "We aren't able to give coins back as change." Apparently, all of her friends were told this.
What? Excuse me?
My daughter came home and told us what happened, just as a regular part of her story of how dinner was with her friends. Apparently teens these days don't care much about change. I overheard a mother talking about how her daughter throws her leftover change on the ground, like trash.
Well we're teaching our child the value of a coin and we explained to her that people are required to give her change back, even if it's a penny.
We called Rusty Bucket and spoke with a manager. She was very sympathetic and offered us a free meal the next time we came by. Unfortunately, this happened to our daughter more than once at this same establishment and her friends complained that it happened to them frequently.
Another incident involved Aldi grocery store. Our daughter was buying something and when it was time to get change back, you guessed it. The cashier asked if she wanted it back! By this point, our daughter knew enough to look at the cashier like she was crazy, and she politely held out her hand to receive her just due.
We never called to complain about that one.
This last incident involved tax free shopping day. We purchased several items from the discount store, Five Below, with no problem. The transaction was smooth and no tax was charged. When we sent our daughter in for something else, a few hours later, she was charged tax! We literally couldn't believe it. We had to go back into the store and go through the hassle of a refund. No apology. No explanation at all.
We wish we could say this has taught our daughter to pay attention to her transactions, but she still comes out of stores with the wrong change way too often. We're not sure if businesses are taking advantage of her youth or her absent mindedness. That will all change, as soon as it's her own money she's spending and not ours. We're certain.
Our daughter was dining at Rusty Bucket with some friends. When it was time to pay her bill she gave the waitress, let's say $10. She was supposed to receive .20 cents back. The waitress told her, "We aren't able to give coins back as change." Apparently, all of her friends were told this.
What? Excuse me?
My daughter came home and told us what happened, just as a regular part of her story of how dinner was with her friends. Apparently teens these days don't care much about change. I overheard a mother talking about how her daughter throws her leftover change on the ground, like trash.
Well we're teaching our child the value of a coin and we explained to her that people are required to give her change back, even if it's a penny.
We called Rusty Bucket and spoke with a manager. She was very sympathetic and offered us a free meal the next time we came by. Unfortunately, this happened to our daughter more than once at this same establishment and her friends complained that it happened to them frequently.
Another incident involved Aldi grocery store. Our daughter was buying something and when it was time to get change back, you guessed it. The cashier asked if she wanted it back! By this point, our daughter knew enough to look at the cashier like she was crazy, and she politely held out her hand to receive her just due.
We never called to complain about that one.
This last incident involved tax free shopping day. We purchased several items from the discount store, Five Below, with no problem. The transaction was smooth and no tax was charged. When we sent our daughter in for something else, a few hours later, she was charged tax! We literally couldn't believe it. We had to go back into the store and go through the hassle of a refund. No apology. No explanation at all.
We wish we could say this has taught our daughter to pay attention to her transactions, but she still comes out of stores with the wrong change way too often. We're not sure if businesses are taking advantage of her youth or her absent mindedness. That will all change, as soon as it's her own money she's spending and not ours. We're certain.
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