We have been long time shoppers at Whole Foods, way before it was trendy to shop there. We actually used to spend a small fortune each month shopping there about a decade ago, when the prices were crazy high and everyone in there was vegan. We only visit rarely now. But my hubby has swore them off pretty much since we had a stupid run in with a guy behind the meat counter.
Back in the day, the Whole Foods in Dublin used to have a lot of comp services. They would allow you to taste things throughout the store (like really, you could literally open up a bag of chips and taste them to see if you liked them). They would even take your purchased meat and season it or grill it up for you! We thought that these services still existed and would be available at Easton. We actually had just asked someone to season our chicken cutlets at Easton a few months prior, and it was gladly done.
Well, on this particular day the meat guy looked at us like the request was crazy and a waist of his time. He had a horrible attitude before he even addressed us. I believe he left us standing at the counter while he finished his conversation with a co-worker.
So after an irritated greeting, my husband asks him to season something for us. He reluctantly takes the food from my husband and then says, it's going to be an extra $3 to season this. By this time, my husband has had it with his bad attitude, and explains how this service has always been free in the past. The meat guy argues with him, but before it escalates, we just walk away (real business snobs never argue: we call managers, owners, and head quarters).
We immediately leave the store and drive down the street to Fresh Thyme in Gahanna, which we like better anyway. While standing in front of Fresh Thyme, I decide to call Whole Foods to speak with management and tell her where we are and why we aren't spending money in her store. She apologized profusely and said knew exactly who we were talking about in the meat department, as if he had a reputation for being rude. She asked if there was anything she could do to get us to come back, but we told her no.
My husband has avoided Whole Foods ever since.
It didn't help that a few months prior, we purchased a very pricey crab cake that smelled like ammonia when we opened it (within 15 minutes of purchasing it from their fresh sea food department). It was obviously rotten when we bought it. My husband took it right back to the store. We were offered new cakes, but we just wanted our $9 back. We haven't purchased sea food from Whole Foods since.
Amazon, you have your work cut out for you. Good luck.
Back in the day, the Whole Foods in Dublin used to have a lot of comp services. They would allow you to taste things throughout the store (like really, you could literally open up a bag of chips and taste them to see if you liked them). They would even take your purchased meat and season it or grill it up for you! We thought that these services still existed and would be available at Easton. We actually had just asked someone to season our chicken cutlets at Easton a few months prior, and it was gladly done.
Well, on this particular day the meat guy looked at us like the request was crazy and a waist of his time. He had a horrible attitude before he even addressed us. I believe he left us standing at the counter while he finished his conversation with a co-worker.
So after an irritated greeting, my husband asks him to season something for us. He reluctantly takes the food from my husband and then says, it's going to be an extra $3 to season this. By this time, my husband has had it with his bad attitude, and explains how this service has always been free in the past. The meat guy argues with him, but before it escalates, we just walk away (real business snobs never argue: we call managers, owners, and head quarters).
We immediately leave the store and drive down the street to Fresh Thyme in Gahanna, which we like better anyway. While standing in front of Fresh Thyme, I decide to call Whole Foods to speak with management and tell her where we are and why we aren't spending money in her store. She apologized profusely and said knew exactly who we were talking about in the meat department, as if he had a reputation for being rude. She asked if there was anything she could do to get us to come back, but we told her no.
My husband has avoided Whole Foods ever since.
It didn't help that a few months prior, we purchased a very pricey crab cake that smelled like ammonia when we opened it (within 15 minutes of purchasing it from their fresh sea food department). It was obviously rotten when we bought it. My husband took it right back to the store. We were offered new cakes, but we just wanted our $9 back. We haven't purchased sea food from Whole Foods since.
Amazon, you have your work cut out for you. Good luck.
